Level 1, 5 Willeston St
PO BOX 27503
P: (09) 574 1770

Level 9, 57 Fort Street
PO BOX 6847
P: (09) 574 1770
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Privacy Policy

Privacy Policy

Information collected

When you visit our websites or utilize our services, we may ask you to directly provide us your personal data. Examples of this would include contact information when you sign up for a trial or register for an offer/event.

When you visit our websites or use our services, we also automatically collect information like your browser type, IP address and navigational movements. These movements include items such as how you navigated to/from the website, pages viewed and links clicked.

Additionally, we may collect and share information about you using trusted third parties like our marketing automation partners. This often helps us enhance how we can provide more personalized material to you.

We collect much of this information using cookies and similar tracking technologies, which is detailed further in our cookies & tracking section. If you choose to not provide personal data then please note that some of our offerings may not work correctly or be available.

Information use

Primarily we use your personal data to manage our relationship with you. Examples of this include how to use our products more effectively, newsletters, answering your requests, service/security updates and marketing communications of possible interest given your prior preferences.

We also utilize the usage data to learn how people are interacting with our websites and services, so we can improve/optimize our offerings. Summaries of these interactions are produced aggregating & anonymizing personal data into analytical reports.

Other information use and sharing includes:

Where our affiliate companies have a consolidated function such as payments processing;

Our third party service providers who assist us in financial/legal governance, support delivery of our websites/services, provide security assurance on our assets, or contribute to our marketing programs/communications;

Where we reasonably need to comply with applicable laws, regulations, court orders or establish a legal position.

Sharing of data may include transferring and processing in countries other than the country of origin.


When it comes to protecting your personal data, we are committed to on-going security policies and programs. We have put in place a range of appropriate technical measures and operational procedures in order to protect your interactions with our websites and services.

Additional Sign-In Authentication

In addition to standard login credentials, some of our services allow single sign-in functionality via a Google, Salesforce or alike account. In these cases you will be subject to their corresponding terms of use, policy policies and cookie notices.

Cloud Storage

Some of our services allow single sign-in to related cloud storage accounts to enable additional access and searching of document/artifact contents. For example, using your Google account to do text searching within your Google Drive. In order to enable this type of functionality, you must adhere to the Google Terms of Service (or equivalent for corresponding usage).

Cookies & Tracking

Here you will find out more about what types of cookies & tracking technologies we use, why, and how you can control them.

What / Why?

We use cookies and other tracking technologies like web beacons, which are small text/graphic files containing information sent to your computer/mobile device when you visit our website or use our services. Our third party providers and us use both session-based types (that expire when you close that session) and persistent-based types (locally stored across sessions) of these files.

We use cookies and tracking beacons to help our website/services operate more effectively, such as being more responsive to your preferences, pre-populating fields and to remember display/control settings. This is done for your convenience as well as to provide us with information on which parts of our website/services are being viewed, clicked and linked. They also help us to derive analytics and deliver you more appropriate marketing communications. Examples of our usage include Google Analytics, Twitter, LinkedIn, Facebook and Salesforce applications.


Many browsers have controls for accepting/rejecting/disabling cookies that you can manage to help protect your own personal data rights.

If you choose to reject our cookies & tracking beacons then please note that some of our offerings may not work correctly or be available.

Custody & Rights

Unless you advise us otherwise, we will keep your data while we hold a relationship with you, and/or where there is a reasonable on-going need for retention such as tax records.

Your rights include being able to ask us what personal data we hold about you, request a copy, correct/amend, restrict/object to processing or ensure it’s deleted.

At any stage you can withdraw any marketing communication consent by clicking an unsubscribe link in each such email or by contacting us at any time through our website.

These rights can be exercised at any time by phone, email or contact forms listed on our website.

We will also review and investigate in a timely manner, any issues in relation to your personal data that you raise directly with us, or as notified through an appropriate data protection authority.

Contacts related to privacy:

Mero – Privacy
Email: privacy@mero.co.nz
Phone: +64 9 574 1770

Office of the Privacy Commissioner
Email: investigations@privacy.org.nz
Phone: +64 800 803 909

Last updated: 15 Jan 2024