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Mero

WANT TO SIMPLIFY YOUR PAYROLL AND MINIMISE FINANCIAL RISK?

Payroll Optimisation

Payroll can be complex and time-consuming. That’s why we’re dedicated to helping New Zealand businesses like yours navigate the intricacies of payroll compliance. Our comprehensive solutions streamline your payroll processes, minimising financial risk and freeing up your time to focus on what matters most. 

Contact Us


(09) 574 1770
info@mero.co.nz
Support Page
HARE logo

Recalculate, remediate, and relax with the Holidays Act Remediation Engine.

HARE logo

Empower your HR team with holiday pay clarity using the HARE Reporting Console.

HARE logo

Simplify employee payment claims with the HARE Employee Claims Portal.

Our HARE team brings years of experience working with New Zealand businesses.


We understand the complexities of payroll, from tackling intricate remediation projects to ensuring ongoing compliance and providing valuable insights into your processes.

We Can Help You With
Overpayments

Proactively managing your payroll can identify and prevent employee overpayments, saving your organisation an average of over $1 for every $100 in payroll costs. By implementing robust payroll controls and auditing processes, we can help you to ensure accurate compensation and mitigate financial risk.

Human Error

Maintaining vigilant oversight of your payroll systems, even when accurate processes are in place. Proactive monitoring can identify and quickly highlight any potential human errors or anomalies that may cause future non-compliance.

Regulatory

In a constantly changing regulatory landscape, it is impossible to predict what requirements may arise in the future concerning staff compensation. We can help you maintain a comprehensive, auditable record of past business decisions and the rationale behind them to provide a critical source of truth, demonstrating compliance and defending the integrity of your processes.

Due Diligence

When evaluating a potential acquisition, analysing your target’s past and projected payrolls under and overpayments, provides critical financial insights. We can help you uncover hidden risks and opportunities.

Good Corporate Citizen

Ensuring payroll accuracy is not only a fundamental corporate responsibility, but also fosters high levels of trust and workforce morale. With a centralised monitoring platform, we can help you proactively identify and resolve any discrepancies, and maintain a reputation as a good corporate citizen.

Anomaly and Systemic Error Detection

Continuous monitoring for payroll anomalies and errors to safeguard your organisation’s financial health and integrity. Implementing a platform that provides visibility allows you to quickly identify and address any suspicious activity or data discrepancies before they escalate into larger issues.

System Complexity

As companies grow through acquisition, they often inherit a patchwork of payroll systems that can create visibility gaps and potential problems. By implementing a single, unified monitoring layer, we can help you to quickly identify and address any discrepancies across your expanded payroll operations, mitigating risks before they become larger issues.

Mero offers innovative payroll solutions to ensure compliance, support your HR team, and provide peace of mind with accurate employee payments:

HARE – Holidays Act Remediation Engine


Navigating New Zealand’s complex Holidays Act legislation can be a real headache for businesses.

Contact Us


(09) 574 1770
info@mero.co.nz
Support Page
HARE logo
Remediate Holiday Payments
Design, Recalculate and Refine
Transaction Level Calculations
HARE Reporting Console screenshot of the Dashboard, A detailed table is shown with each leave type and their individual data sets including, amount payable, paid, totals and percentages of Underpayments and Overpayments. Graphs represent these data sets, and also visual cards for easier visibility of data.
HARE Reporting Console screenshot of the Employees screen, A detailed table is shown with ID, Name, Contact Details, Status, and Report generating.

Many companies aren’t fully compliant, leaving them vulnerable to potential liabilities. That’s where Mero’s cloud-based Holidays Act Remediation Engine comes in. Our powerful engine can accurately recalculate historical leave and payment entitlements, even for large organisations with thousands of employees. We handle the complex computations, ingesting data from multiple payroll sources to provide a clear picture of your liabilities.

Recalculations and Remediation: Understanding the Root Causes


Businesses often face the need for recalculations and remediation, driven by three key factors:

Systemic Errors

When your systems are not calculating accurately, leading to incorrect results and potentially impacting your business decisions.

Regulatory Changes

New regulations may emerge before your systems are updated to comply, requiring recalculations and remediation to ensure adherence.

Transaction Errors

Incorrect data input, such as typos or missing information, can lead to inaccurate calculations and necessitate remediation.

By understanding these root causes, businesses can proactively address potential issues and minimise the impact of recalculations and remediation on their operations.

A mock up news paper titled "The NZ Notice Board" displayed in Mero colours. The page shows real life excerpts from multiple new sources including NZ Heral, Newshub, and RNZ. Each excerpt shows examples of Holidays act breaches by known business and departments.

Regulatory Compliance


“Employers are obliged to remediate employees for current and historic underpayments”

MBIE continues to produce guidance on the Holidays Act 2003, because in their own words “it has become apparent that non-compliance is a significant issue.” It was also recently reported that out of all the organisations the Labour Inspectorate had looked into over the last few years, all had degrees of non-compliance, with many major breaches.

There are also many more holiday pay articles hitting the press with regularity – all diverse employers with a failure to have correctly complied with their leave entitlement obligations.

We encourage you to proactively manage your compliance journey by taking a considered approach. Rather than waiting for an Enforceable Undertaking to dictate your timeline, use the time and resources you have now to prepare for a potential audit.

Our Solution


At Mero, we understand the challenges of working with complex HR data. We have extensive experience in transforming diverse data sources, cleaning and structuring them to unlock valuable insights and drive business outcomes. 

Our innovative HARE rules-based engine simplifies this process, providing a faster and more efficient way to recalculate holiday payments. This powerful tool allows you to iterate through multiple scenarios, ensuring accurate and reliable results.

We have worked with over 50 clients and imported data from a wide range of payroll systems and extracts. This deep understanding of HR data challenges, coupled with our HARE solution, positions us well to help you streamline your holiday payment calculations.

Current Status of Mero’s HARE Remediation Projects Across New Zealand
in underpayments
business remediations completed
employees impacted
identified in overpayments
active remediation projects

As at May 2025

The Holidays Act Remediation Engine Is:

Pre-Built


Our cloud-based, pre-built calculation engine includes predictive profiling, data validation, dashboards and detailed reports. We can ingest payroll, leave and timesheet data from virtually any source.

  • Calculations covering Annual, BAPS, Termination and Otherwise Working Day (OWD)
  • Correctly apply ADP, RDP, AWE & OWP

Smart


HARE can substantially speed up and accurately calculate what your leave payments should have been, provide comparisons to actuals and lets you drill-down to under and overpayments for every block of leave.

  • Model workforce patterns, scenarios and what-ifs
  • Easily validate data and modify rules
  • Provide full audit trails

Configurable


Modify parameters and assumptions, re-classify and re-run in minutes – all with a complete audit trail. Remediating multiple scenarios and patterns can also save you significant amounts of time and money, as you decrease variances and increase precision of results.

  • Parameterised, flexible cloud-based engine
  • Ingest multiple payroll sources
  • Scalable to 1000’s of employees

Guiding You Through Discovery and Remediation


Discover

Our approach to compliance starts with a brief initial assessment to baseline your current compliance landscape, identify potential risks, and explore areas for optimisation. This process can be invaluable for due diligence during acquisitions or simply for gaining a clear picture of your current situation.

Remediate

A full remediation process is a collaborative journey with your team. We work together to ensure all calculations are accurate, compliant, and tailored to your specific business needs. Our comprehensive approach covers everything from payroll extraction to employee payment details, providing you with a complete solution. The flexibility of our model allows you to explore different scenarios, minimising your liabilities while ensuring you meet all legal obligations.

“The team made the complex simple and relevant, and the scenario analysis in the final report was very helpful. The quick turnaround time for the findings and analysis was also appreciated.”

Corporate Development Manager

at a leading AU/NZ Infrastructure Services Provider

Are your employee leave and repayment liabilities covered? We’re here to help.

Contact Us


(09) 574 1770
info@mero.co.nz
Support Page

Effortlessly Address Employee Queries with the HARE Reporting Console


The HARE Reporting Console simplifies the process of understanding your remediated payroll data. With its user-friendly dashboards, views, and reports, it significantly reduces the time spent answering employee questions after a payroll compliance review.

Contact Us


(09) 574 1770
info@mero.co.nz
Support Page
HARE Reporting Console screenshot of the Dashboard, A detailed table is shown with each leave type and their individual data sets including, amount payable, paid, totals and percentages of Underpayments and Overpayments. Graphs represent these data sets, and also visual cards for easier visibility of data.
Accurate Remediation Information
Query Employee Payments
Secure Console for HR Teams

Designed with transparency in mind, the HARE Reporting Console provides access to detailed recalculation data. You can explore high-level summaries or delve into the specifics of each leave transaction. Securely share the console with your remediation and payroll teams, empowering them to independently analyse and report on your leave compliance data. The console also allows for easy printing and downloading of information, making it simple to address employee inquiries after the remediation process.

HARE Reporting Console screenshot of the Employees Summary, a detailed view of a particular employee is shown with ID, Name, Contact Details, Status, and full breakdown of leave payments and annual leave entitlements.
HARE Reporting Console screenshot of the Employees screen, A detailed table is shown with ID, Name, Contact Details, Status, and Report generating.
HARE Reporting Console screenshot of the Data Corrections screen, A detailed table is shown with different Audit IDs, the area of audit, description, associated table, and Jira number
HARE Reporting Console screenshot of the Configuratoin screen, A detailed table is shown with codes, descriptions, gross earnings, ordinary earnings, both of which can be toggled on and off, in the final column is a comment section

Simplify your payroll compliance reporting and empower your team to address employee queries with ease

Contact Us


(09) 574 1770
info@mero.co.nz
Support Page

Simplify Employee Claims with HARE’s Employee Claims Portal


Ensuring compliance with the Holidays Act is crucial for all employers. While current employees can be more easily addressed, reaching out to past employees for historical underpayments presents a unique challenge. Verifying identities, gathering correct payment information, and managing the claims process is time-consuming.

Contact Us


(09) 574 1770
info@mero.co.nz
Support Page
Employee Claims Portal screenshot of the admin dashboard with different graphs, stats, and recent activity. The graphs show Application Creation Trend, and Applications by status. Status' include Pending for Remediation, Remediated, and more. Also shown in the bottom left corner is the penTEST checked and verified logo.
Manage Employee Process
Identify, Validate, Pay
Secure Portal for Employees

HARE’s Employee Claims Portal streamlines this process by providing a secure online platform for current and past employees to register their claims. They can easily provide the necessary information and documents to confirm their identity and payment details.

Once registered, the portal guides your team through a clear workflow, allowing you to validate, authorise, and approve payments efficiently. Employees are kept informed every step of the way, ensuring a smooth and transparent experience.

Employee Claims Portal screenshot of the application process, in particular the Personal Details screen which shows input for all personal details including Names, DOB, contact information, and Address. Navigation buttons are next, back, save, and sign out. Also shown in the bottom right corner is the penTEST checked and verified logo
Employee Claims Portal screenshot of the application validation process, in particular the Personal Details screen which shows input for all personal details including Names, DOB, contact information, and Address. This is step one of the validation process. Also shown in the bottom left corner is the penTEST checked and verified logo

The Employee Claims Portal Helps You


  • Simplify Compliance: Convey accurate leave record recalculations and meet legal requirements.
  • Save Time and Money: Automate manual tasks, reducing workload and associated costs.
  • Improve Communication: Keep employees informed and engaged throughout the process.
  • Enhance Security: Protect sensitive employee information with robust security measures.
  • Reduce Administrative Burden: Streamline the process of collecting and validating data, freeing up your team for other tasks.
How the Portal Works
Guided Application Process

Employees are guided through a simple, step-by-step application process to ensure accurate information.

Batch Export & Import

Efficiently process validated applications for access to accurate leave recalculations.

Automated Scoring Algorithm

The system automatically assesses submitted data against your existing records, streamlining validation.

Secure Access

Only employees that become registered users and your designated internal data processors, can access the core leave calculations of the private claims portal.

Data Validation

Data processors can individually review and approve applications, with options for mass validation and correction of errors.

Payment Tracking

Track payments and update application records with ease.

Feedback & Notifications

Employees receive regular updates on the status of their applications.

Flow chart with three stages showing a terminated employee, connecting to the public internet, and then the HARE Employee Claims Portal

HARE’s Employee Claims Portal is the key to efficient and compliant claim management.

Contact us today to learn more about how we can help you streamline your processes and ensure a smooth experience for your employees, and your payroll team.

Contact Us


(09) 574 1770
info@mero.co.nz
Support Page
Image showing the HARE Discovery assessing payroll records

Uncover Your Hidden Holiday Pay Liabilities With Mero’s HARE Discovery Service

Read more → Uncover Your Hidden Holiday Pay Liabilities With Mero’s HARE Discovery Service
Tagscompliance, holidays act, payroll remediation

HR System Migration: A Smooth Transition with Mero

Read more → HR System Migration: A Smooth Transition with Mero
Image showing a hand delivering money via the HARE portal

Managing Employee Claims: A Simple, Secure Solution

Read more → Managing Employee Claims: A Simple, Secure Solution
Tagsemployee claims, holidays act, payroll remediation
image showing a successful remediation project using the Holidays Act Remediation Engine

Holidays Act Remediation: How to Ensure Your Remediation Project Succeeds

Read more → Holidays Act Remediation: How to Ensure Your Remediation Project Succeeds
A three part image showing a scale being tipped unfairly towards Discretionary Payments, then being processed through the HARE calculator, and finally the scales are shown perfectly balanced

Court of Appeal Decision on Discretionary Payments

Read more → Court of Appeal Decision on Discretionary Payments
A compass and map pin to visually represent the changes to bereavement, sick and family violence leave

Navigating the changes to Bereavement, Sick and Family Violence (FBS) leave

Read more → Navigating the changes to Bereavement, Sick and Family Violence (FBS) leave
A question mark to represent confusion around OWD and FBAPS

New Holidays Act – Determining an Otherwise Working Day (OWD) for FBAPS leave

Read more → New Holidays Act – Determining an Otherwise Working Day (OWD) for FBAPS leave
visually showing the uncertainties of the new definition of gross earning with question marks, a calendar and calculator.

What the new Definition of Gross Earnings Means for New Zealand Employers

Read more → What the new Definition of Gross Earnings Means for New Zealand Employers
a visual representation of the cycle of FBAPS, calculations, and financial implications that will be come from pending holidays act changes

How the Pending Changes to the Holidays Act Affect New Zealand Employers

Read more → How the Pending Changes to the Holidays Act Affect New Zealand Employers
Image showing the HARE Discovery assessing payroll records

Uncover Your Hidden Holiday Pay Liabilities With Mero’s HARE Discovery Service

Read more → Uncover Your Hidden Holiday Pay Liabilities With Mero’s HARE Discovery Service
Tagscompliance, holidays act, payroll remediation

HR System Migration: A Smooth Transition with Mero

Read more → HR System Migration: A Smooth Transition with Mero
Image showing a hand delivering money via the HARE portal

Managing Employee Claims: A Simple, Secure Solution

Read more → Managing Employee Claims: A Simple, Secure Solution
Tagsemployee claims, holidays act, payroll remediation
image showing a successful remediation project using the Holidays Act Remediation Engine

Holidays Act Remediation: How to Ensure Your Remediation Project Succeeds

Read more → Holidays Act Remediation: How to Ensure Your Remediation Project Succeeds
A three part image showing a scale being tipped unfairly towards Discretionary Payments, then being processed through the HARE calculator, and finally the scales are shown perfectly balanced

Court of Appeal Decision on Discretionary Payments

Read more → Court of Appeal Decision on Discretionary Payments

Get Started With A Business Discovery Session


Great conversations lead to great outcomes. Get in touch below, and we’ll contact you to arrange a 15 minute business discovery session.

Contact Us


(09) 574 1770
info@mero.co.nz
Support Page
Mero Logo Square M

Wellington
Level 1, 5 Willeston St
PO BOX 27503
P: (09) 574 1770
E: info@mero.co.nz

Auckland
Level 9, 57 Fort St
PO BOX 6847
P: (09) 574 1770
E: info@mero.co.nz

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